The Super Bowl is always a huge event in advertising and marketing. This year, though? It was a big moment for chatbot support. Brands all across the internet, including Kia and Domino’s Pizza, ...

Live chat software is more than a messaging window on a website; it's a productivity and quality assurance tool that can help your organization maximize its resources. Companies looking for a live ...

Chatible, a bot that randomly connects anonymous Facebook Messenger users, has surpassed 250,000 users since its debut three weeks ago, according to creator Zain Amro. “I created Chatible because I ...

Forbes contributors publish independent expert analyses and insights. I write about the impacts of computing & technology in manufacturing. Jul 09, 2020, 12:54pm EDT Jul 09, 2020, 02:49pm EDT This ...

A new study from Georgia State University found that community college students receiving targeted, personal text messages from an artificial intelligence chat bot were more likely to complete tasks ...