Despite raising the prices on legacy plans, T-Mobile claims it has not broken its word. However, the company’s own internal AI-powered chatbot does not agree with that position. In fact, the T-Mobile ...

As time goes on, companies try to push the world toward this AI-powered Utopia we’re envisioning. Thus, more tasks that require human beings are being handed over to AI chatbots. As an example, ...

Katie is a UK-based news reporter and features writer. Officially, she is CNET's European correspondent, covering tech policy and Big Tech in the EU and UK. Unofficially, she serves as CNET's Taylor ...

Traditionally, chatbots have been predominantly deployed through web widgets. This conventional method, while functional, limited the scope and efficiency of chatbot integration in the mobile context.

Today’s edition of Skift’s daily podcast looks at Expedia’s AI chatbot, vacation competition for beaches, and Choice Hotels’ emissions reporting choices. Good morning from Skift. It’s Wednesday, April ...