Xbox employees have been testing a virtual chatbot that can help with support queries and game refunds. Xbox employees have been testing a virtual chatbot that can help with support queries and game ...

Although colleges have tested different ways for chatbots to help students for years, new artificial-intelligence tools can allow chatbot use to go further, giving students more-personalized support ...

The next phase of consumer interaction with AI technology will move far beyond chatbots, according to a panel of AI experts speaking at CES on Monday ahead of its official Jan. 7 kickoff. AI agents, ...

Glendale-headquartered California Credit Union has announced the launch of “Georgia,” a new virtual chatbot designed to deliver fast, intelligent and secure support to members 24/7. Named in honor of ...

India upgrades the Indian Culture portal with curated knowledge sections, an AI chatbot, and virtual tours of historic sites, ...

Zoom Communications unveiled Zoom Virtual Agent 3.0 on Feb. 24, introducing an execution architecture designed to automate ...

Microsoft is making waves in the gaming industry once again with its latest innovation: an AI-powered Xbox chatbot designed to reshape the support experience for gamers. The information came from the ...

COLORADO SPRINGS, Colo. — The City of Colorado Springs launched a new AI-powered chatbot to get information to people more easily. The city calls the new virtual chatbot "AskCOS", and is available on ...

The Department of State is rolling out a chatbot for internal use, in a move that the agency’s top IT official said is largely in response to employee requests for help in streamlining processes such ...